Mangatap FAQ Copy

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FAQ

What surfaces do Mangatap magnets work on?

Mangatap magnets work on magnetic metal surfaces such as refrigerators, lockers, and metal cabinets.

They are not suitable for glass, wood, plastic, aluminum, or many stainless steel surfaces that are not magnetic.

What are the magnets made of?

Most Mangatap magnets are made with acrylic artwork and a flexible magnetic backing. Please check each product page for exact material, size, and quantity.

How long does order processing take?

Orders are usually processed within 1-3 business days after payment is confirmed.

How long does shipping take?

Delivery time depends on the destination country and carrier. Most orders arrive within 7-15 business days after shipment.

Do you offer free shipping?

Yes. Orders over $18.99 USD qualify for free shipping.

How can I track my order?

When your order ships, you will receive a tracking number by email. Tracking updates may take 24-72 hours to appear after the package is handed to the carrier.

Can I change my shipping address?

If your order has not shipped yet, contact us as soon as possible with your order number and correct address. Once the package has shipped, we may not be able to change the destination.

What should I do if my item arrives damaged?

Please contact us within 7 days of delivery with your order number and clear photos of the item and packaging. We will help arrange a replacement, refund, or other solution.

How do I start a return?

Contact us at mangatap001@outlook.com with your order number. Returned items must be unused, in original condition, and approved before being sent back.

How fast does support reply?

Our support team usually replies within 24 hours on business days.